Refund & Returns Policy

Returns

We accept returns on eligible items within 14 days of delivery. To be eligible for a return:

• The item must be unused, unopened, and in its original packaging.
• You must provide proof of purchase (e.g., order confirmation email or receipt).
• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Non-Returnable Items:

• Live bees - Due to their perishable nature, we cannot accept returns.
• Opened honey - For health and safety reasons, opened consumable items cannot be returned.

To initiate a return, please contact us before sending any items back.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed within 5-10 business days to your original payment method.